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Hurricane Irma Update: 9/16/2017

The following is an update from communities impacted by Hurricane Irma. For additional details, please reference the community’s website. LCS has an emergency hotline you may reach should you not be able to contact the community.

LCS EMERGENCY HOTLINE #: 888-214-8464

6:20 p.m. CDT

  • The Glenview at Pelican Bay. We evacuated in advance of the arrival of Hurricane Irma. The addresses and phone numbers of our temporary locations are listed below:

It is not safe to return to Glenview campus until further notice. At this point, a return date to Glenview remains uncertain, as our building has sustained major damage. Utility power has been restored, and FPL reports that intermittent service will be likely for the next few days. The roof is “dried in” with temporary roof repairs preventing any further water intrusion. The disaster restoration company is onsite and has the capacity to power their equipment with their own generators as needed. We continue to work through mechanical repairs to the back-up generator. 24-hour security is being provided at the community and crews are onsite around the clock to address the multiple building issues caused by the storm. We sincerely appreciate everyone’s patience and understanding as we work through multiple priorities as quickly as possible. We are proactively making arrangements for longer term accommodations for residents as the extent of damage will require a great deal of repair in order to reoccupy the community.

Health Center residents are residing at Bayshore Memory Care and are enjoying the support and comradery of their fellow residents, staff, family and pets. Bayshore Memory Care is located at 1260 Creekside Blvd E in Naples, FL 34109  Phone: (239) 213-9370. The community is secure and has experienced only minor water intrusion. All residents are comfortable and are in good spirits. The community has all the required resources in place including food, water, medical supplies, and staff. Life Care Services is assisting in identifying and transporting to Naples additional caregivers and nursing staff from sister communities throughout the Southeast in order to provide some relief to local team members who have also been personally impacted by storm.

Independent Living residents evacuated to Orlando along with several staff members from Glenview where they are settled into their hotel rooms in Winter Garden. We are doing our best to recreate the Glenview lifestyle here at our home away from home. Group activities, shopping excursions, and special dining events are being offered to help keep spirits high during this trying time. The hotel staff is providing excellent attention to our group’s needs. Our stay at this location has been extended to Tuesday, September 26, allowing more time to secure proactive arrangements in the event that an extended period for repairs is necessary for safe return to Glenview. The health and well-being of each resident is our primary concern, and many contingency plans are being weighed to ensure the best situation for all residents. The hotel addresses and contact info are listed below.  Most residents are residing in the SpringHill Suites.

SpringHill Suites by Marriott Orlando at Flamingo Crossings/Western Entrance
13279 Flamingo Crossings Blvd, Winter Garden, FL 34787
Phone: (407) 507-1200

TownPlace Suites by Marriott Orlando at Flamingo Crossings/Western Entrance
13295 Flamingo Crossings Blvd, Winter Garden, FL 34787
Phone: (407) 507-1300

Life Care Services leadership is working closely with Glenview management and governance to provide whatever support is needed at both the Naples and Orlando locations including supplying additional resources, manpower and relief staffing from our sister communities throughout the area. The safety and comfort of the residents and staff remain our highest priority. Please call our Life Care Services emergency hotline at 888-214-8464 with any questions.

Please return to this website or the community websites for updates and more information.