Life Care Services is dedicated to providing services and programs that provide the setting so that each resident lives the way they want – satisfied, secure, confident and active. To achieve this, the leadership of Life Care Services calls upon their own experience learned from the time they worked in a community. Additionally, Life Care Services makes a commitment by having staff at a corporate level champion various initiatives and educational programs for community-based employees. What this means to the residents who live in a community managed by Life Care Services is consistent, high-quality services and care.
Joel Nelson, president and chief executive officer of LCS, is responsible for executing the business strategy across all business lines in the LCS Family of Companies. In his role, Joel provides leadership and direction for business growth, service excellence, and enhancing the company’s stability and value among financial partners, property owners and other stakeholders in the senior living field.
Joel joined LCS in 1986 and has held several executive roles. He is responsible for the oversight of serving more than 40,000 seniors in more than 140 communities.
Joel serves on the board of managers for Life Care Companies, LCS Holdings, and is a member of the audit committee. He also serves on the Hexagon (insurance captive) board of directors and is a trustee for the company’s 401(k) benefits program. Outside of LCS, Joel serves as co-chair of Argentum’s public policy committee and sits on the National Investment Center operator advisory board. Joel is past chair and current board member of ChildServe, Inc. and he serves on the health services advisory board at Simpson College, Indianola, Iowa. Joel holds a bachelor’s degree in business management and health care administration from Simpson College.
Capitalizing on his reputation as a change agent, Chris Bird brings his expertise to the communities LCS serves. By leading operations, building community occupancy, fostering capital partner relationships, and developing new business, Chris implements strategies to deliver on the expectations of owners and shareholders. As executive vice president, chief operating officer, Chris oversees Life Care Services, CPS, asset management, procurement, and onboarding operations. His ability to analyze issues, devise continuous process improvements, and incorporate business process initiatives drives performance improvement for the overall operation.
At LCS, Chris mentors future leaders by providing guidance, expertise and resources to develop professional skills in the senior living industry. In addition, he is a member of the LCS Board of Directors and the LCS Audit Committee. Chris is a member of the Argentum Advisory Council and the Argentum Chief Operating Officer Roundtable. He holds a bachelor’s degree in history from the University of Memphis, Tennessee.
Serving as executive vice president/senior managing director of Life Plan Communities, Rick Exline leads a team of highly skilled professionals dedicated to elevating senior living experience. With over four decades of knowledge and expertise, Rick oversees the company’s Life Plan Community management services, national marketing and sales, and the LCS health care group. Collaborating with the LCS leadership team, Exline identifies growth strategies that maximize market opportunities for single site, affiliated, and third-party managed communities. With a precise focus on performance excellence, Rick’s team developed and launched the next generation opportunity platform for third-party managed Life Plan Communities. This innovation transformed the regional operations support model by relocating regional and corporate support staff.
At LCS, Rick serves on the board of managers for Life Care Companies LLC, the board of directors for LCS Holdings, Inc., and the executive leadership and senior living management teams. Rick is also a trustee for the company’s 401(k) benefits program. Outside the organization, Rick serves on the Simpson College Board of Trustees and is a board member for Above & Beyond Cancer. He holds dual bachelor’s degrees in business administration and health care leadership.